Providing thousands of furniture and household goods each year to the local community
About Us
Who we are
The team at CDFHS have been passionate about helping those in need since our formation in 2005.
We help turn houses into homes by providing a wide range of low-cost, affordable furniture, domestic appliances and household items to those who find themselves in need of support.
Of course, none of this could be possible without the generosity and support of the North East community, who donate good quality, unwanted items and volunteer their time.
In 2024 alone, we supported over 24,000 people in poverty to furnish their homes and prevented 400 Tonnes of items from going to landfill.
If you need help or wish to donate or volunteer, call us during our office hours on 01388 721509.
Our Impact
35
Tonnes per month prevented from going to landfill
2,000
People helped each month through our support network
£2,000,000
Per year benefit provided to the regional economy
We have a large range of pre-loved and new products available for sale directly from our showroom, or via our on-line shop.
View our products
Anyone can request CDFHS help. Our experienced and caring team will do their best to assist you with purchases, affordability, delivery and even referral to specialist support services.
Contact usSome of the brands and companies we’ve partnered with…
Get involved
There are loads of ways to get involved and support CDFHS. From donating, volunteering or shopping at our local store
Learn more
Make a donation
If you have pre-loved items that you would like to donate, please don’t hesitate to get in touch. Your donations help us make a massive social impact and avoids items going to landfill, which is great for the environment.
Become a volunteer
We appreciate any expertise and help you can bring to our operation to help the community.
Join our Facebook Community
Follow our Facebook page to become part of the CDFHS community and stay up to date with our latest news and events. Any and all engagement through likes, comments or shares raises awareness and allows us to help more people.
“I came to CDFHS as I desperately needed furniture to make a fresh start in my new home. I couldn’t have asked for better customer service!”
Becky Miles, Customer
Read more success stories
I started at CDFHS back in March 2016 volunteering, was employed the next month and have been here for nine years. My role is training and employment coordinator, handling deliveries and collections, also telephone calls for the charity. My experience here has been brilliant and very flexible as I am a single mam of two. My work team are very productive and easy going to get along with which makes working at CDFHS all the more enjoyable.
I came to CDFHS for 2 weeks work experience as a van crew member in 2018. After my 2 weeks, I remained with the van crews for 2 years. In 2020 Lee helped me to progress my skills and I moved to the warehouse. My development continued and in 2025 I became logistics and IT coordinator. My hobbies are cars and PC gaming. I love to go out with friends and working dogs most weekends.
I started working for CDFHS in 2023. I’ve loved helping the company grow from strength to strength. At CDFHS we thrive on helping others which is what initially drew me into applying for the position. I really enjoy working here, making a difference and meeting new people daily. The roll is demanding but very fulfilling. We have an amazing team of employees and customers which makes the job worth going to. I have gained many strengths on my little journey here and look forward to seeing CDFHS future goals unfolding. When not working I spend my free time with my two children making memories!!
I joined CDFHS in 2012 as a volunteer to gain experience as a newly qualified FLT driver. After a year of volunteering as FLT driver and van crew, I was appointed as Training and Employment Coordinator and joined the permanent staff team. In 2024 I became Operations Manager, a role I really enjoy. My interests are walking my 2 cocker spaniels and watching sport, mainly football and F1.
My name is Hugo and I’m the adopted mascot of CDFHS. I love meeting the customers and getting my daily treats from them. Meeting the kids is the best part of my day!
Following a career which involved connecting with people worldwide, I joined CDFHS in 2010. After an initial time as a volunteer, then in a training coordination role, I eventually became CEO. I’m passionate about our commitment to helping those in need and offering job-creating volunteer opportunities. It’s so rewarding to make a real difference in our community and I’m always extremely proud of the team’s achievements. Outside of work, I enjoy adventures with my two Labradors, building model airplanes and travelling.
I started here as a volunteer in 2015 and found the work rewarding, enjoyable and fulfilling. I then was employed and started working on the vans doing deliveries. During that time I developed customer service skills and built customer relationships which I now use for the new role I started in 2025 in sales. I look forward to continue developing those skills and relationships further. Hobbies and Interests: Watching and playing football, WWE and Video games.